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Client Story Sidney Health Center

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About Sidney Health Center

Sidney Health Center is a not-for-profit community based medical center that has been serving people in the MonDak region of Montana for more than 100 years.

Located in the heart of Richland County, the attractive Eastern Montana campus includes an acute care hospital, clinic area, retail pharmacy and a 93-bed extended care facility offering a complete range of services from birth through end-of-life, which is complemented by an array of outreach services.

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The Challenge

Sidney Health Center was looking to improve  after their EPIC system conversion, and recognized staffing and resource shortages to handle the aging backlog of A/R. When Sidney Health Center identified that they had a higher volume of A/R than internal staff could work, they partnered with MediRevv in order to make positive movement on the oldest A/R for their Hospital  and Physician Billing placements. 

The Solution

Work the aged A/R placements and Identify workflow opportunities

MediRevv set two major goals from the outset with Sidney Health Center:

  1. Move along the A/R and collect as much as possible on the backlog book of business, while liquidating what was uncollectible due to the need to reconcile it and provide this solution on an ongoing basis.
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  3. Identify program and workflow opportunities that would help with strategies and collect older A/R before it’s written off for timely filing so SHC could pull some of these functions back in-house.
Ongoing book of business

Shortly after beginning the initial A/R follow up, SHC added an ongoing book of business to MediRevv’s account placements to assist with a backlog of insurance A/R aged greater than 90 days and assist with demographic updates of accounts.

Throughout the engagement, MediRevv has provided flexibility to SHC by working various ages of A/R depending on the partner’s needs.

Testimonial What Our Client Said

Tina Montgomery

Sidney Health Center Senior Executive, Finance

We were able to partner with MedRevv during a critical time and turn around our net accounts receivable days significantly over two years. The first year we went from 150 plus days to 66 days and the second year continued to decrease the days to the national average. We could not have succeeded without the assistance from MediRevv and their willingness to help us develop strategies to meet our goals.”
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The Results

MediRevv received the initial placement of backlogged A/R and worked to aggressively reduce the inventory. The original placements were touched quickly and MediRevv liquidated a substantial amount of initial gross placements out of the gate.

Significant achievement:

MediRevv decrease A/R greater than 90 days from date of service to 13% of its original value.

Download the Sidney Health Center Client Story

Read how Sidney Health Reduced Aged A/R Backlog 
Download now (pdf)