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Heightened Focus and Financial Performance

Fantastic service, excellent care, and knowledgeable staff made this 80-bed acute care facility a top-rated healthcare provider in this Midwest community. While services like emergency medicine, inpatient surgeries, and intensive care, among others, were excellent, the organization’s backend operations were struggling.

The Challenge

Tightly strapped for labor, the organization decided to outsource its revenue cycle tasks to multiple vendors. However, juggling multiple vendors was challenging. Communicating to separate teams and collecting data from different systems took too much time and energy.

Challenge

The Solution

Disappointed with their limited back-office progress, the organization decided to start fresh and reach out to MediRevv, an industry leader in revenue cycle management, for help with their insurance billing and collections. MediRevv jumped in to clean up aged A/R and denials, create claim rules, and provide other valuable resources. To curb denials and improve reimbursement rates, MediRevv implemented a provider audit and education program to help providers improve coding and documentation.

Solution

The Expansion

The organization wanted help implementing a new patient accounting system to replace its existing one. MediRevv happily agreed to guide and support the team through the challenging transition, never losing sight of the current legacy A/R. Seasoned managers from their team and conversion experts from MediRevv developed a timeline, identified gaps, and crafted a new system design. Through solid recommendations and testing, they were able to customize their system the right way, the first time around, saving time, money, and stress. In the end, the organization was able to successfully navigate a complex implementation and optimize its functionality and efficiency.

Expansion

The Results

6% increase

in cash collections compared to a 1.3% decline in billed charges

24% decrease

in total A/R

46% decrease

in Discharged Not Final Billed cases

38% above target collections

related to legacy system accounts to help stabilize collections throughout the first few months of the new system implementation

What's Next

Pleased with the strong partnership and results; the organization signed a full-service End-to-End agreement, and MediRevv became an extension of their team. Together they continue to drive transformational results through education, leadership, and expertise.

Whats Next
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The Bottom Line

You don’t have to jump all in at once. Take your partners for a test drive by starting with one service. If you’re pleased with the results, continue to expand your partnership to increase your efficiencies and cash flow.

MediRevv Delivers Results with Real Time Staffing

By strategically staffing to real-time work queues, MediRevv dramatically decreased the number of outstanding claims and decreased the volume by 25% over a 4-week period.

A/R Insurance Resolution Exceeds Expectations

MediRevv’s approach to A/R resolution proved to be the right solution. Handling the rundown of the old system, MediRevv has delivered expectation-exceeding collections results.