Tightly strapped for labor, the organization decided to outsource its revenue cycle tasks to multiple vendors. However, juggling multiple vendors was challenging. Communicating to separate teams and collecting data from different systems took too much time and energy.
Disappointed with their limited back-office progress, the organization decided to start fresh and reach out to MediRevv, an industry leader in revenue cycle management, for help with their insurance billing and collections. MediRevv jumped in to clean up aged A/R and denials, create claim rules, and provide other valuable resources. To curb denials and improve reimbursement rates, MediRevv implemented a provider audit and education program to help providers improve coding and documentation.
The organization wanted help implementing a new patient accounting system to replace its existing one. MediRevv happily agreed to guide and support the team through the challenging transition, never losing sight of the current legacy A/R. Seasoned managers from their team and conversion experts from MediRevv developed a timeline, identified gaps, and crafted a new system design. Through solid recommendations and testing, they were able to customize their system the right way, the first time around, saving time, money, and stress. In the end, the organization was able to successfully navigate a complex implementation and optimize its functionality and efficiency.
in cash collections compared to a 1.3% decline in billed charges
in total A/R
in Discharged Not Final Billed cases
related to legacy system accounts to help stabilize collections throughout the first few months of the new system implementation
Pleased with the strong partnership and results; the organization signed a full-service End-to-End agreement, and MediRevv became an extension of their team. Together they continue to drive transformational results through education, leadership, and expertise.