You’ve got a lot at stake. Getting paid properly—and faster—for the care you compassionately provide is top of mind, but the rise in patient consumerism and simultaneous shift to value based care have taken your focus wider, beyond the back office.
With your strategy now spanning patient access through proper reimbursement and the hundreds of steps in between, your goals to minimize complexity, eliminate administrative burden, and automate processes without sacrificing patient touch or financial performance may feel like a stretch. And on top of all that, your staff, workflows, and technologies either help or hinder those stretch goals.
Outsourcing your revenue cycle isn’t throwing up a white flag. It’s actually your first big step toward gaining control and regaining your clinical focus.
Outsourcing alleviates the stress of hiring and retaining qualified staff. Rebadging your existing staff is often a great choice, as it creates big wins for you and your employees.
There are countless options for managing staff — we’ll walk you through them.
Until now, technologies have probably been cost-prohibitive for you, yet much of our efficiency and performance comes at the hand of automation.
From account management and scrubbing, to propensity to pay, interactive voice recording (IVR), speech analytics, payment portals, heat-mapping statement software and far beyond, the technologies we bring to your engagement will inevitably boost your operational performance.