The "why" behind employee engagement and people analytics — everywhere, not only at MediRevv — goes like this: engaged employees perform better, better performance leads to success, and the anticipation of success engages employees.
Maybe it’s our “best places to work” journey that tells the story most succinctly.
We’ve been around for since 2007. Roughly six years in, we started vying for awards. Best places to work. Top workplaces. Coolest places to work. In healthcare, in Iowa, in the “corridor” where our headquarters is located. And from the outset, we won – we soared to the top of several lists. We piled up award logos from Inc, Becker’s, Modern Healthcare and many more to our “accolades” website page. We even went as far as listing them in our email signatures.
But … do you want to know what we did with the employee survey data for each of the awards we won? Nothing. We figured if we were winning awards all these awards, we must be doing something right with our employees.
But then one year we failed to make the list for a local award. At first we justified it, but over time we slowly began to understand the difference between employee satisfaction and employee engagement, between making a workplace “fun” and making it someplace where employees felt valued. We learned that food trucks and minute-to-win-its should be the outcome, not the source, of a positive, engaged workplace.
To be clear, it wasn’t that we didn’t have engagement in our workplace. Our long list of awards proved that we did… but it was clear from our tunnel vision on awards that we were missing a huge opportunity to measure, understand, and improve engagement among our people.
Since 2018, employee engagement has been a corporate goal. We survey, pulse, analyze, strategize, action plan. And share our action “wins” and our “fails,” enabling our colleagues to build bridges to new ideas and tactics.
Our employee engagement trend is up, 6% year over year. For us, driving employee engagement based on real time, actionable data allows us to purposefully live out our Mindset, that everything we do is based on the right balance between partners, people, and performance.