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Thought Leadership

Healthcare revenue cycle management does not have to be difficult—whether it is patient pay, insurance, coding or end-to-end—outsource your RCM and see your bottom line improve.

Patient Pay Early Out

6 Tips for Not Leaving Money on the Self Pay Table

Are you doing all you can to bring in every dollar of self pay revenue? Facing an expanding patient pay population, healthcare organizations must maximize cash

Patient Pay Early Out

21 Tips For Improved Self Pay Cash Results

A significantly increasing portion of your revenue is now coming directly from patients. Or at least it should be. Billions of self pay accounts receivable

Patient Pay Early Out

4 Ways to Create a Positive Patient Financial Experience

How’s it going between your revenue cycle team and your patients? Several years ago that would have been an illogical question to pose. Today it makes perfect

Patient Pay Early Out

Outsourcing Self Pay—The Patient Experience Doesn’t End at the Exit Door

There is a lot at stake when anyone utters the words “patient-friendly experience.” Patients today—with many choices in care and more of their own money at

Patient Pay Early Out

Solving Complex Financial Puzzles for Self Pay Patients

About two-thirds of Americans are surprised by their medical bills. Meanwhile, healthcare organizations repeatedly tell us that collecting from self pay

Insurance A/R Follow Up

Self Pay Collections and Insurance A/R Needs THIS From Your Offices

Nearly every healthcare organization is challenged by the tension between their patient access (front office) processes and their business office (or back

Patient Pay Early Out

3 Common Revenue Cycle Management Mistakes and How to Avoid Them

We all make mistakes, even as experienced veterans in revenue cycle management. Sometimes, though, our biggest mistakes are the ones right under our nose—the

Patient Pay Early Out

The Pitfalls of Ignoring Self Pay

Back in 2010, patient self pay contributed just 10.9% to annual patient services revenue, on average. Remember those days? Common practice was to send

Patient Pay Early Out

Is Outbound Calling Still a Key to Success in Self Pay Collections?

We always emphasize how important it is to communicate with patients clearly and frequently. This is true regardless of the reason for the communication, but

Patient Pay Early Out

Self pay and crowdfunding: patient consumers are getting creative.

We’ve blogged a fair amount about the things we think providers need to do to develop a sound self pay strategy and why. Part of that discussion has been the

Patient Pay Early Out

Patient Collections: How to connect to (and collect from) Millennials

We can’t state this in clearer terms: The ability to identify Millennials who qualify for government, regional, and hospital-based programs is becoming
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