Logo-Color
COVID-19
Contact us

Thought Leadership

Healthcare revenue cycle management does not have to be difficult—whether it is patient pay, insurance, coding or end-to-end—outsource your RCM and see your bottom line improve.
press-room-hero

Patient Pay Early Out

Why You Should Offer Patient Payment Estimates in Advance of Care

When your vehicle makes a strange noise or simply isn’t performing as it should, you’d naturally obtain a price estimate (maybe even two or three) before

Patient Pay Early Out

How to Run a Successful Patient Self Pay Program

The well regarded restaurant Le Cirque at the Bellagio in Las Vegas offers incredible French cuisine, and every aspect of the service experience has been

Patient Pay Early Out

An Outsourcing Model for Patient-Centered Revenue Cycle Management

As proof that today's focus on creating a positive "patient financial experience" didn't grow out of thin air, we share the journey of Bon Secours Charity

Patient Pay Early Out

Get the Patient Experience Right from the Start—Tips for Front End Staff

When a patient checks in for a medical appointment he or she should be fully aware of their balance due, any previous balances owed, and an expected balance

Patient Pay Early Out

Don't Settle for Mediocre: Be the Best in Patient Experience

Have you heard of the book, All I Really Need to Know I Learned in Kindergarten? While of course it’s imperative that all patient-facing staff have

Patient Pay Early Out

10 Ways to Improve Self Pay Cash And Patient Satisfaction

According to the Physicians Foundation Patient Survey Report conducted in May of 2016, 62% of patients are very concerned about their ability to pay for

Patient Pay Early Out

4 Improvements to Your Outbound Calling Strategy to Increase Patient Payments

Utopian outbound calling scenario: Ha! You don’t even have an outbound call strategy, because 100% of patients pick up the phone or log in to pay their self

Patient Pay Early Out

6 Small Changes for a Big Boost to the Patient Financial Experience

Ah… the patient financial experience. You would never argue that it’s unimportant, but are you truly making it a natural, full-time priority within your

Patient Pay Early Out

Be Patient With Your Patients—5 Phrases to Avoid When Talking About Patient Responsibility

In a fast-paced business office with hundreds of calls pouring in daily from patients and payers asking a wide range of account related questions, it’s easy

Patient Pay Early Out

Why Implementing an Online Payment Portal Makes Sense Right Now

How do your patients pay their bills? Or perhaps the right question is how do they want to pay their bills?

Patient Pay Early Out

Implementing a Payment IVR: Easier Than You Think

Selecting new technology for your organization can be a daunting process. Is it the right fit for your organization? Equally important, will it enhance the

Patient Pay Early Out

Payment IVR: Enhancing the Patient Financial Experience

Sometimes, your patient doesn't have a question about the statement you sent. And he doesn’t even need a gentle reminder to pay. All he wants (needs) to do is
Load more