Quick Check: Are You Getting the Most Revenue From Your A/R?
 June 29, 2017

Quick Check: Are You Getting the Most Revenue From Your A/R?

Is your healthcare organization really getting the most revenue possible out of your insurance A/R? Accounting for the many steps in the life cycle...
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4 Ways to Boost Self Pay Cash by Using Technology
 June 22, 2017

4 Ways to Boost Self Pay Cash by Using Technology

Technology – we rely on it 24/7 in our personal lives, but how often are you utilizing it in your revenue management cycles? Are you missing out on...
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A Reason to Celebrate: Promote Payment IVR Technology to Increase Revenue
 June 1, 2017

A Reason to Celebrate: Promote Payment IVR Technology to Increase Revenue

Your patients asked for it. You listened and took action. Now what? Adding convenient payment technology solutions to your self pay arsenal like...
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Why You Should Offer Patient Payment Estimates in Advance of Care
 April 13, 2017

Why You Should Offer Patient Payment Estimates in Advance of Care

When your vehicle makes a strange noise or simply isn’t performing as it should, you’d naturally obtain a price estimate (maybe even two or three)...
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How to Run a Successful Patient Self Pay Program
 March 9, 2017

How to Run a Successful Patient Self Pay Program

The well regarded restaurant Le Cirque at the Bellagio in Las Vegas offers incredible French cuisine, and every aspect of the service experience has...
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An Outsourcing Model for Patient-Centered Revenue Cycle Management
 January 24, 2017

An Outsourcing Model for Patient-Centered Revenue Cycle Management

As proof that today's focus on creating a positive "patient financial experience" didn't grow out of thin air, we share the journey of Bon Secours...
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Get the Patient Experience Right from the Start—Tips for Front End Staff
 December 20, 2016

Get the Patient Experience Right from the Start—Tips for Front End Staff

When a patient checks in for a medical appointment he or she should be fully aware of their balance due, any previous balances owed, and an expected...
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Don't Settle for Mediocre: Be the Best in Patient Experience
 December 15, 2016

Don't Settle for Mediocre: Be the Best in Patient Experience

Have you heard of the book, All I Really Need to Know I Learned in Kindergarten? While of course it’s imperative that all patient-facing staff have...
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10 Ways to Improve Self Pay Cash And Patient Satisfaction
 December 13, 2016

10 Ways to Improve Self Pay Cash And Patient Satisfaction

According to the Physicians Foundation Patient Survey Report conducted in May of 2016, 62% of patients are very concerned about their ability to pay...
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