Case Study: 76.8% of Insurance Backlog Resolved, and More

NGHS-logo-reg-color_smallTwenty years with one accounting system meant it was time for change, but that one change led to some revenue cycle issues that needed immediate attention.

After Northeast Georgia Health System (NGHS) made a big, bold move to a new patient accounting system in early 2014, they quickly recognized that something needed to be done about the backlog of insurance A/R in the legacy system.

MediRevv stepped in and, in the first 11 months of the engagement, resolved 78.2% of the $26.6M placed, resulting in $7.6M in payments. Since then, the story has only gotten better. At the completion of this project last month, 91.7% of insurance A/R had been resolved. 

Working insurance is rarely straightforward. With MediRevv's highly trained A/R Specialists resolving claims and managing denials, NGHS's accounting team has been free to focus on higher percentage collectibles.

The bottom line? Maximum collections. Optimized resources. Excellent results.

“There are two factors driving the success of this particular revenue cycle project at NGHS with MediRevv: the customer piece has been very strong, and they’ve done an excellent job collecting for us."

Elyse Gates, Executive Director
Hospital Revenue Cycle Operations
Northeast Georgia Health System
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About Dee Rountree

Dee Rountree

Dee’s passion and ultimate goal has always been to provide the best services and solutions to support an end to end favorable customer experience for the patient. Dee's extensive revenue cycle experience allows her to collaborate with clients in identifying customized solutions to support their unique business need

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