Lindsay A. Grassi

Lindsay A. Grassi


Lindsay is the Operations Manager of MediRevv's Patient Experience Center. She is responsible for all tactical operations to execute on contracts to produce exceptional results for MediRevv clients. A self-motivated individual, Lindsay is inspired by challenges — knowing she can do anything she sets her mind to.
4 Improvements to Your Outbound Calling Strategy to Increase Patient Payments
 November 30, 2016

4 Improvements to Your Outbound Calling Strategy to Increase Patient Payments

Utopian outbound calling scenario: Ha! You don’t even have an outbound call strategy, because 100% of patients pick up the phone or log in to pay...
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Be Patient With Your Patients—5 Phrases to Avoid When Talking About Patient Responsibility
 November 10, 2016

Be Patient With Your Patients—5 Phrases to Avoid When Talking About Patient Responsibility

In a fast-paced business office with hundreds of calls pouring in daily from patients and payers asking a wide range of account related questions,...
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