November 16, 2017
[*This blog post was originally published December 6, 2016 and it has been updated and republished since.] High deductible health plans (HDHP) are a...
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October 7, 2016
Are you doing all you can to bring in every dollar of self pay revenue? Facing an expanding patient pay population, healthcare organizations...
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September 27, 2016
A significantly increasing portion of your revenue is now coming directly from patients. Or at least it should be. Billions of self pay accounts...
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September 15, 2016
The patient experience is one of the most important elements within your revenue cycle. In order to find success in self pay, we believe making the...
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September 9, 2016
How’s it going between your revenue cycle team and your patients? Several years ago that would have been an illogical question to pose. Today it...
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April 22, 2016
We all make mistakes, even as experienced veterans in revenue cycle management. Sometimes, though, our biggest mistakes are the ones right under our...
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April 8, 2016
We always emphasize how important it is to communicate with patients clearly and frequently. This is true regardless of the reason for the...
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February 3, 2016
This isn't new news: your patients are consumers. While many healthcare organizations understand and even embrace the changing role of the patient,...
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January 8, 2016
It’s January, the deductible-reset month. The month when many insured patients begin paying out-of-pocket again on their way to meeting their...
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