Brad Baldwin

Brad has profit and loss responsibility for full and extended business office services and coding services. He has assembled a strong team that consistently over-performs in areas of project pricing, operational execution, client management, performance analytics and technology.
How to Run a Successful Patient Self Pay Program
 March 9, 2017

How to Run a Successful Patient Self Pay Program

The well regarded restaurant Le Cirque at the Bellagio in Las Vegas offers incredible French cuisine, and every aspect of the service experience has...
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Outsourcing Self Pay—The Patient Experience Doesn’t End at the Exit Door
 June 30, 2016

Outsourcing Self Pay—The Patient Experience Doesn’t End at the Exit Door

There is a lot at stake when anyone utters the words “patient-friendly experience.” Patients today—with many choices in care and more of their own...
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Baby Boomers and The Revenue Cycle
 August 21, 2015

Baby Boomers and The Revenue Cycle

Millennials are all the rage from a cultural-anthropological perspective, and why not? They are a fascinating group. However, we cannot forget about...
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Patient Collections: How to connect to (and collect from) Millennials
 August 14, 2015

Patient Collections: How to connect to (and collect from) Millennials

We can’t state this in clearer terms: The ability to identify Millennials who qualify for government, regional, and hospital-based programs is...
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Should you ease off patient collections?
 July 21, 2015

Should you ease off patient collections?

A striking self pay article popped up in Beckers Hospital Review a few months back. Walking a tightrope, the author suggests that easing off...
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What do CFOs really think about Revenue Cycle Management?
 March 12, 2015

What do CFOs really think about Revenue Cycle Management?

Based on responses to a recent survey, today's healthcare CFOs have a lot on their minds. Last fall industry trend specialist Black Book polled 8,000...
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Ouch! Taking the Axe For Poor Revenue Cycle Management
 January 29, 2015

Ouch! Taking the Axe For Poor Revenue Cycle Management

Shocking headline aside, what is the real story behind revcycleintelligence.com's recent article stating that 61% of CFOs expect to take the axe for...
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An Unfolding Revenue Cycle Management Divide and How Not to Get Caught
 January 7, 2015

An Unfolding Revenue Cycle Management Divide and How Not to Get Caught

We talk a lot about the need for a renewed focus on your revenue cycle and illustratedhow many providers are recognizing that their RCM systems are...
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