Today healthcare organizations are outsourcing revenue cycle services rather than handling the “important but tricky practice of patient billing" themselves. Two salient data points back this up:
In this landscape, finding a revenue cycle partner you can trust with your two most important assets—your money and your patients—is paramount.
Our 2020 KLAS score of 93.4 takes the top spot, but really, the nod goes to our clients—smart, focused revenue cycle leaders with big goals and a shared vision of what it means to be a partner. We’re as grateful for the opportunity to work together through tough revenue cycle challenges as we are honored to be able to deliver financial performance worth sharing.
Our KLAS No. 1 ranking in Extended Business Office today follows five consecutive years of holding down the No. 2 spot. Here are a few remarkable highlights:
MediRevv’s No. 2 scores since 2015 have always landed above 90.0.
The differential between the No. 1 ranked firm and our No. 2 spot narrowed every year, from 3.3 points in 2015 to 0.7 points in 2019.
The segment average for Extended Business Outsourcing has fallen each year since 2015 (total 4.9-point drop), yet MediRevv’s score has hovered high above the average (as much as 9.4 points) following an upward trend.
While MediRevv held down the No. 2 spot for five years, seven other firms shuffled in and out of the top three spots. Our rating has been more consistent, hands down, than any other firm’s rating.
Imagine if someone completed all the research you needed on revenue cycle management firms and packaged it up nicely for you.
That’s what KLAS does.
Their research represents an objective, trusted voice in the industry for decision makers who need unbiased information about software and systems to move healthcare forward.
In six years of working with KLAS, we’ve learned that revenue cycle leaders are honest with KLAS, which translates to KLAS being forthright with its audience. And that’s why KLAS matters.
“I would consider MediRevv a vendor of choice, particularly for the services that I buy from them. Given what I know now versus what I knew in the beginning, I believe that MediRevv puts forth the effort to keep and earn my business on a daily, weekly, and monthly basis. That goes a long way in terms of decision-making in my organization.”
“The MediRevv executive that we work with is an honorable and trustworthy partner. The operations executive is very pleasant and straightforward and is a joy to work. My local representative has complete responsibility for our account and is very pleasant, eager, and willing to take input. The representative is smart as a whip. We get a lot of good service out of MediRevv, and they deliver a good product for us.”
“I really consider MediRevv to be a true partner. They have truly become an extension of our organization. We are pretty happy with them.”
“MediRevv doesn't nickel-and-dime us. We have an open dialogue about the cost and the work they do. When we have requested more staff, MediRevv has added more people without changing what they charge us. If I were in the market again for a solution, I would definitely consider MediRevv."
“MediRevv is maturing and learning from each engagement. I can see their expertise growing, and I see their staff applying common learning across the entire organization. So I am benefitting from what MediRevv is learning in other markets. And hopefully, they are taking what they learn in our market to those other markets.”
“Most vendors would take our inventory, bill the patients, provide us with a monthly performance report, and have monthly meetings. We are much more engaged with MediRevv. They coordinate a cadence of weekly meetings with us, monthly audits, and a monthly executive meeting where we talk strategy in terms of how to customize the tools and services that they provide us. They have educated us significantly on some of the trends in the market from state to state, and we have educated our private equity partners as a result.”
“MediRevv’s people have done an excellent job reducing our A/R days and reducing the cost. They also have improved patient satisfaction levels.”