After 20 years of using the same health information system, Northeast Georgia Health System (NGHS) took a huge step forward with a new system installation in early 2014. Immediately, NGHS recognized its distinct need to work receivables down in the legacy system so as to maximize the efficiency of its staffing model and stay aligned with its revenue cycle goals. MediRevv’s responsive and responsible approach to A/R resolution proved to be the right solution. Handling the rundown of the old system, MediRevv has delivered expectation-exceeding collections results.
Our partnership with NGHS is founded on a clear commitment to results. From the outset, MediRevv has given NGHS total visibility into every aspect of our decisions, our work efforts and processes.
This openness and clarity in communication with NGHS’s leadership and insurance teams has kept us on track, surpassing our mutual goals of maximizing both payments and the volume of A/R resolved. Throughout the engagement, NGHS has trusted MediRevv for forward-thinking, high-quality customer service, delivered by educated, articulate insurance specialists.